Frequently Asked Questions
Everything you need to know about your next favorite costume.
How long will it take for my costume to arrive?
Standard shipping typically takes 7-12 business days, while express shipping options are available at checkout for delivery within 3-5 business days.
What is your return policy for seasonal items?
We offer a 30-day return window for all costumes, provided they are unworn, in their original packaging, and include all accessories.
How do I choose the correct size?
Each product page features a detailed size chart. We recommend measuring your chest, waist, and height to compare against our specific garment dimensions for the best fit.
Do you offer international shipping?
Yes, ccmcostume ships to over 50 countries worldwide. Shipping costs and delivery times vary based on your location and will be calculated at checkout.
Are the costumes machine washable?
Most of our costumes are made with delicate materials and intricate detailing. We recommend professional dry cleaning or gentle hand washing to maintain the quality of the fabric.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure and seamless checkout experience.